9/1/2023 0 Comments 911 dispatch weekOne such extraordinary local dispatcher is veteran dispatcher Candice Parks. No matter the type of call, they always answer to their best abilities with a smile,” said Hundley. “Our dispatchers get all kinds of calls come into them. Working and listening to many calls and voices, a lot of times coordinating multiple departments to respond to an incident and, of course, those odd calls that always seem to slip in. Hundley, who spent a decade as a dispatch supervisor, says he has seen first hand the many hats that dispatchers wear daily. Not only do they have to be a superstar at multitasking, but they also have to have the innate ability to communicate clearly and calmly with all kinds of people. H e says that it takes an extraordinarily exceptional person to be a dispatcher. They listen intently to you as they ask questions about what is happening, then they start sending that information out,” explained Paris Police Chief Bob Hundley. “They are more than ‘just a dispatcher,’ they are the true first responder. They then coordinate first responders from Paris EMS, Paris Fire Department, Paris Police Department, Lamar County Sheriff’s Office, Reno Police Department, Department of Public Safety, Wardens, Precinct Constables and some 19 Volunteer Fire Departments all who are on standby during every minute of the day waiting to respond. We rely on the information that they obtain from the caller to make informed decisions before our arrival,” said Paris EMS paramedic Chris Shoemate.įor Lamar County dispatchers, they are the first to hear your calls for help, no matter where you may be. “Dispatchers are our eyes, ears, and voice while responding to calls. The week-long celebration brings those voices behind the phone during an emergency to the forefront, for they are the first people responding to every crisis. National Public Safety Telecommunicators Week, or more commonly known as National Dispatchers Week is celebrated between Apr.
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